The training program has been designed with the aim of assisting newly appointed exam officers during their first year in role
With great care, we have meticulously designed this course to ensure optimal learning outcomes for our participants. The content has been organised into manageable, bite-sized modules. However, we understand that everyone has unique learning preferences and requirements. Hence, should you require additional time to absorb the material you are encouraged to revisit any sections of the course as frequently as needed to solidify your understanding.
Upon joining this online course, you will be granted unrestricted access throughout the entirety of the academic year in which it was purchased. Within this period, you will have the privilege of accessing a wide array of valuable resources, including downloadable documents and videos. These resources have been thoughtfully curated to provide comprehensive support and enhance your learning experience.
This course has been updated for the academic year 2025/2026. You will have access until 31st July 2026.
Learning Outcomes
- To support and help new exam officers gain knowledge and understanding of their role
- Provide updates regarding changes released by the awarding organisations or regulatory bodies so you are kept fully informed
- To provide new exam officers with confidence in their first year of what is needed and when tasks need doing
- To ensure the exam centre is compliant with current regulations
- To ensure the student experience through the exam process
Lead Trainer

Paula Wood
I am proud to introduce myself as the founder and director of Exam Officers and Data Solutions Ltd. Our mission is to provide comprehensive training and unwavering support to exam staff and senior managers in the education sector. Our company was established with a deep-rooted commitment to assisting and empowering the exams staff community. Drawing from my extensive experience in the exams sector, I am wholeheartedly dedicated to giving back to the education system, supporting fellow professionals, and delivering transformative training that paves the way for lasting positive change.