Access Arrangement Facilitators Training Course

Facilitating Access Arrangements in Exams

This short online course is designed for staff facilitating access arrangements in exams, including invigilators, curriculum/academic/teaching staff and support staff.

Access arrangements play a vital role in ensuring that students are able to demonstrate their knowledge and skills without being disadvantaged by a barrier unrelated to the assessment itself. When delivered well, they support fairness, confidence and exam integrity.

This course focuses on the practical delivery of facilitating access arrangements in exams, grounded in Joint Council for Qualifications requirements and informed by real exam-room experience. It is not about policy interpretation or eligibility decisions. Instead, it is about helping you feel confident, clear and compliant in your role.

With great care, we have meticulously designed this course to ensure optimal learning outcomes for our participants. The content has been organised into manageable, bite-sized sections. However, we understand that everyone has unique learning preferences and requirements. Hence, should you require additional time to absorb the material you are encouraged to revisit any sections of the course as frequently as needed to solidify your understanding.

Upon joining this online course, you will be granted unrestricted access throughout the entirety of the academic year in which it was purchased. You will have access until 31st July 2026.

Learning Outcomes

1. Acquired knowledge around what access arrangements are and why they are used to remove barriers and support fairness in examinations.

2. Have confidence around the access arrangement role and responsibilities when facilitating approved access arrangements, including when to seek guidance or escalate concerns.

3. Apply JCQ-compliant practice when supporting students using supervised rest breaks, prompting, a reader or a scribe.

4. Demonstrate best practice in exam settings, including accurate supervision, appropriate communication, and effective documentation to protect both students and the centre.

This course can compliment our invigilation training course and lead invigilator training course.

Instructions: It is important to carefully follow the learning journey and mark each activity as complete as you progress through the program. This ensures that you can keep track of your progress and have a clear overview of the activities you have completed. By marking activities as complete, you can easily identify the remaining tasks and monitor your overall advancement in the program. Take the time to review each activity thoroughly before marking it as complete to ensure that you have fulfilled all the requirements and gained the intended knowledge or skills.

Course Access & Intellectual Property
All course materials are provided solely for the personal use of the registered participant. Access must not be shared, transferred, or reproduced in any form. All content, including text, slides, videos, and resources, is the intellectual property of Exam Officers & Data Solutions and is protected by copyright. Any unauthorised distribution, copying, or use is strictly prohibited.