Introduction

Please read these Terms and Conditions (“Agreement”) carefully before booking any online training on our website, as they are legally binding.

1. Definitions

“We”, “Us”, or “Company” refers to Exam Officers and Data Solutions Ltd, the provider of exam professionals and data training.

“You”, “Your” refers to the person or entity enrolling on any online training programme.

2. Online Training Methods

Courses are accessed via our online platform, which may include video lectures, interactive modules, quizzes and assessments.

You are granted a non-exclusive, non-transferable licence to access and use the online materials during the training period.  The training period is the academic year in which the course was purchased.

You must not share, distribute, or disclose the online materials without our explicit written permission.

The materials are protected by copyright laws, and you agree to respect these rights.

You must have an appropriate internet connection and a device with audio and camera enabled.

The online materials are either self-paced or instructor-led, as specified on our website.

Courses may be subject to capacity limits.

3. Conduct

Course Participants must behave respectfully and professionally throughout the training.

Harassment, abusive language, or disruptive behaviour may lead to removal from the course without a refund.

4. Completion

Completion of courses may be subject to passing assessments or attendance.

Certificates are issued in digital format unless stated otherwise.

5. Additional Services

Any additional services requested may be subject to separate agreements and fees.

6. Payment Method

Full payment is required before access is given to the training course unless agreed in writing.

We accept card payments via secure gateways or BACS.

7. Cancellation & Refund Policy

Once the training portal has been accessed no refund will be provided for any element of the course.

8. Liability

We will take reasonable precautions to deliver training with accuracy and care. However, we are not liable for indirect loss, profit loss, or interruption to your work.

9. Responsibility

You are responsible for ensuring your systems meet the technology requirements.

10. Confidentiality

-We respect the confidentiality of your information unless legally required to share it.

11. Amendments

We reserve the right to modify these Terms & Conditions at any time.

The most recent version will be available on our website.

12. Governing Law & Jurisdiction

These Terms shall be governed by the laws of England and Wales.

13. Digital and Web

By booking training, you confirm you have read, understood, and agreed to these terms, including data privacy regulations, cancellation policies, and use of materials.  We comply with relevant UK GDPR and Data Protection regulations.

14. Amendments

We reserve the right to modify these terms and conditions at any time. Any changes will be communicated on our website. Your continued participation in training after such updates constitutes acceptance of the revised terms and conditions. Changes will take effect immediately upon posting on our website it is your responsibility to review updates periodically

15. Declaration

By enrolling on a training course, you confirm that you have read understood and agree to abide by these terms and conditions. You further acknowledge that your electronic signature constitutes a legally binding agreement under the UK electronic Communications Act 2000 and the EIDS regulation.